Stop Overspending on Your Workers' Comp Program
Looking to save 23% on your unbundled Insurance program within 6 months
Why Choose Us?
You get:
3.92 to 1 ROI (Independent Studies)
Demonstrates substantial cost savings and program effectiveness (w/ COLA).
Occupational Therapy (OT) Foundation
Whole person care; treat the individual, not just the condition.
Predictive Psychosocial Scoring
Identifies and addresses psychosocial barriers to expedite recovery.
Save $2,000+ per claim
Significant cost reduction per case (w/ COLA).
Predictive Comorbidity Scoring
Proactively manages coexisting health conditions for better outcomes.
Only 10.81% ER Calls
vs. to 54.92% of injuries that sought treatment at an Emergency Room without Kingstree's Nurse Triage
Our Services
Our Proprietary SAVES Insurance Program Savings Process
Kingstree 24/7 Nurse Triage and Injury Intake
- Provides an immediate assessment of work injuries, ensuring that care direction is coordinated in real-time.
- A Registered Nurse delivers immediate and appropriate care guidance, while providers coordinate in real-time to ensure timely intervention.
- Communication remains clear and consistent throughout the care management process, helping to build trust between the injured worker and the care management team.
Kingstree Bridge
- Serves as a powerful assessment tool that focuses the injured worker team on claims resolution.
- It ensures 3-point outbound communication between the injured worker, the provider, and the employer, validating the occurrence and treatment of the injury.
- The tool identifies claims that will require further case management intervention and establishes clear communication channels with actionable care strategies.
Kingstree Telephonic Case Management
- Our Kingstree 24 and Bridge tools quickly identify key issues, while our case management team executes resolution plans efficiently.
- With an advocacy-based model, we balance worker support and stakeholder needs, encouraging early intervention and smooth transitions back to work.
- We tailor our approach to your business, ensuring clear communication and identifying claims that need extra care.
Kingstree Field Case Management
- Kingstree’s case management smoothly transitions from telephonic to field-based support, ensuring coordinated care for complex and catastrophic injuries.
- Through a nationwide network, we provide hands-on assistance, customizing our approach to your business rules and balancing the needs of injured workers and stakeholders.
- Guided by evidence-based practices, we create personalized action plans focused on recovery and return-to-work. Proactive communication aligns all parties, helping to resolve claims, shorten disability duration, and reduce costs.
Kingstree Business Analytics
- Kingstree Business Analytics combines human expertise with advanced technology to deliver precise risk assessments and actionable insights.
- Our platform provides customized reports across all injury-related aspects, helping employers achieve optimal outcomes.
- By tracking key performance indicators like claim costs, closure rates, and litigation, we support better decision-making.
- With tailored analytics and a proprietary risk assessment tool, Kingstree identifies opportunities to enhance workers' compensation and cost containment programs.
SAVES: Strategic Alignment for Value, Efficiency and Savings
Some Challenges We Know You are Facing
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We help our client achieve a 7.7% Litigation Rate -for all states, including California.
Lag time
Delays in claim processing lead to increased costs and prolonged recovery times.
Open/legacy claims
Long-standing claims drain resources and complicate overall case management.
Lit rates
High litigation rates drive up costs and create extended conflict and resolution timelines.
ERÂ visits
Frequent emergency room visits contribute to rising medical expenses and impact claim closure.
Inconsistent statements about the injured body part
Discrepancies in injury descriptions raise red flags and complicate case evaluations.
Musculoskeletal Issues
Musculoskeletal claims often involve disputes over permanent impairment and recurrent injuries.
Managing Comorbidities
Addressing pre-existing health conditions can extend claim durations and necessitate additional medical assessments.
Battling Unhealthy Habits
Addressing unhealthy habits in workplace injuries can be sensitive and resource-intensive, affecting claim timelines.
More Reasons to Choose Us
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37.8 Days Average Claim Closure Rate (MMI & Full Duty Release)
Shorter claim resolution period for quicker return-to-work.
Worked across 32 industries
Proven expertise across diverse sectors.
Small Woman Owned Business with Big Results
Diversity with impactful outcomes.
83.8% of Claims
are at or better than ODG Best Practice Guideline for Loss Days.
Over a Century of Expertise
Deep historical knowledge for modern challenges.
Only 7.7% Litigation Rate
For all states, including California.
Kingstree Pulse
Important Insurance industry topics and happenings
Our Team
Mary Anne Hawrylak
CEO and Founder
- Mary Anne founded the Kingstree Group following a career in occupational therapy which included working with pediatric and brain injury patients. She graduated from Temple University with a Bachelor of Sciences degree in occupational therapy. Her interest and expertise led her to work in the insurance and cost containment industry in the workers compensation arena. In creating the Kingstree Group, she was able to include solid principles of care management and cost containment in an industry that was and to some degree, still is, mired in regulations and restrictions. Over the past 21 years, Kingstree has grown to be a national firm with a reputation for providing innovative solutions within the workers’ compensation industry.
- Mary Anne is also an avid philanthropist and has expanded her passion for community volunteerism and involvement to all Kingstree staff. She serves on the Advisory Board of a large behavioral health organization and currently chairs their Gala committee which raises more than $200,000 each year in support of important behavioral health initiatives. Kingstree is proud to also have been selected as a Smart CEO Best Run company. Other affiliations and certifications include: NAWBO, NAFE and WBENC. In her own community in suburban Philadelphia, Mary Anne is a significant supporter of the Devon Horse Show and Country Fair which donates over $400,000 each year to Bryn Mawr Hospital. Mary Anne and her husband live in suburban Philadelphia where her husband owns and operates a Jamaican restaurant. Her son, after helping to establish the restaurant moved on to a career in technology. Her daughter has followed in the family entrepreneurial footsteps and owns the lifestyle firm Chloejohnston.com.
Eric F. Patten
Executive Vice President
- Eric has spent the last 23 of his 29 years in nursing working in the workers compensation arena. He is a strategic operational and business strategist with an extensive clinical experience. He has led and managed both sales and clinical teams. Eric is clinically skilled and driven to succeed. He utilizes a consultative approach to create and manage clinical product lines for customers, he is a national speaker and educator on trending healthcare topics. Eric is known to execute solutions that create customer and company values and growth.
Jessica Martin
VP of Account Management
- Jessica is an experienced relationship builder with an ability to match customers’ needs with the correct products along with excellent service. With over 8 years in the insurance industry, she is driven by her passion to help others and takes pride in providing the best customer rvice experience, while providing the best outcome for the client. Jessica encourages growth, both externally and internally, to provide additional services to meet the customer’s need. As Vice President of Account Management, her goal is to continue to build on existing relationships, while creating new ones. She plans to create stronger partnerships and better claims outcomes, while providing superior service.
William Zimmerman
VP of Business Development
- William joined Kingstree in 2011 with expertise in new business development and client relationship building. His overall responsibility is national sales through participation in several national conferences as well as using social media to initiate dialogue with employer firms. Following his graduation from Temple University Fox School of Business, he received his MBA in Business Management from La Salle University. William is very active in several charities including Child Fund International and Habitat for Humanity. William, along with his wife and son, reside in suburban Philadelphia where he enjoys coaching a boy’s high school basketball team in his spare time.
Natalie Torres
AVP of Sales and Business Development
- Natalie Torres has spent the last nine years in the workers’ compensation industry serving as a beacon of hope for injured workers embarking on their return-to-work journey. As a return-to-work specialist and dedicated yoga instructor, Natalie brings a unique blend of expertise and compassion to her work, driven by her unwavering belief in the power of kindness and love to effect positive change in people’s lives.
- Her mission as a crusader is to support injured workers, guiding them to say YES to their return-to-work journey with confidence and determination. Rooted in service, Natalie collaborates with brokers, carriers, employers, and third-party administrators, offering her invaluable insights and expertise to navigate the complexities of return-to-work processes. Her holistic approach not only fosters the return to good health but also ensures that the work undertaken is both meaningful and sustainable.
- Prior to her foray into the workers’ compensation industry, Natalie honed her skills in the hospitality industry, spending nearly two decades delighting guests at Milwaukee’s finest eateries. From working in the dish pit to directing the operations of multiple units, she was guided by the intention of creating customers for life.
- With specialties ranging from service excellence to nationwide case management, vocational rehabilitation, and yoga and meditation, Natalie embodies a unique blend of expertise and empathy, making her a trusted ally for both workers and industry partners alike. Whether she’s guiding someone through their return-to-work journey or leading a yoga session, Natalie’s commitment to making a difference in humans’ lives is rooted in all that she does.
Beth Wright
Director of Operation Support
- Beth joined the Kingstree Group in 2012, her primary role is to oversee and manage projects associated with current product sales, specifically focusing on the data captured for client reporting purposes. She also is involved in the development of new products and services and acts as the liaison between sales and operations. Beth creates and oversees implementation of new initiatives and processes to ensure smooth implementation. Beth is a graduate of Mount Holyoke College with a degree in Psychology. She is extremely involved in several community charities including the Devon Horse Show and Country Fair which donates over $400,000 each year to Bryn Mawr Hospital. Beth has co-chaired the event multiple times. Beth and her husband reside in suburban Philadelphia. She enjoys visiting her three children (all engineers) and spending time with family in Rhode Island.
​​Regina Kraus
Senior Director of Account Management
- Regina has been an integral part of Kingstree since its inception, contributing across multiple areas including program development, marketing, and talent recruitment. In her current role as Senior Director of Account Management, she leads client engagement efforts with a focus on delivering exceptional service and strategic value.
- A Board Certified Patient Advocate (BCPA), Regina plays a central role in advancing Kingstree’s Advocacy initiatives, ensuring that patient-centered care remains at the forefront of the organization’s mission.
- Regina actively participates in claim reviews and is a regular attendee at key industry conferences, staying connected to the latest developments in the field. Based in the Philadelphia suburbs, she enjoys entertaining, gardening, and giving back to her local community.
Elbert Johnston
IT Director
- Elbert Johnston brings over 30 years of leadership experience in technology services to his role as IT Director at The Kingstree Group, Inc. Prior to joining Kingstree, Elbert served as a Delivery Team Lead at HP Technology Services for nearly 12 years, where he led complex IT projects and delivered enterprise-level solutions with a focus on efficiency, reliability, and client satisfaction.
- Elbert holds a Bachelor's degree in Electrical and Electronics Engineering from Temple University. With a strong foundation in both technical strategy and operational execution, he plays a key role in advancing Kingstree’s technology infrastructure and ensuring the seamless delivery of IT services across the organization.
Nicholas Johnston
VP - Marketing and Business Development
- Nick is a dynamic professional whose career journey reflects versatility, resilience, and a passion for growth. Beginning with aspirations of becoming a sports agent, Nick immersed himself in the complexities of the sports management industry. However, he soon pivoted into insurance, recognizing the opportunity to build foundational business acumen and develop the skills necessary for long-term success.
- With a strong desire for entrepreneurship, Nick ventured into the restaurant business, partnering with his father to launch a successful establishment. This experience honed his leadership abilities and deepened his understanding of customer satisfaction and operational management.
- Nick later transitioned to the technology sector, starting as an individual sales contributor. Through determination and performance excellence, he quickly climbed the ranks, assuming leadership roles and excelling in building and guiding high-performing sales teams. His ability to strategize, inspire, and execute has consistently delivered results and fostered innovation in every role he has taken on.
- Today, Nick combines his diverse background and entrepreneurial mindset to drive impact and create value.
Designations
Frequently Asked Questions
Soc 2 Type II Compliance
A third-party audit that assesses a company's internal controls over a period of time to ensure that they are safeguarding customer data
Enhanced Data Security and Privacy
SOC 2 Type II compliance assures customers that a company has rigorous controls in place to protect data privacy and integrity, following best practices in cybersecurity. This helps prevent data breaches and minimizes risks associated with unauthorized access.
Increased Trust and Competitive Advantage
SOC 2 Type II compliance is a recognized standard, signaling to customers and partners that a company values security and compliance. This certification can give companies a competitive edge and is often a requirement to work with enterprise clients or regulated industries.
Improved Risk Management and Internal Controls
SOC 2 audits require companies to implement and regularly assess their internal controls. This leads to better identification and management of potential risks, contributing to stronger operational resilience.
Stronger Reputation and Customer Confidence
Achieving SOC 2 Type II compliance demonstrates a commitment to security, which can increase customer loyalty and satisfaction. Customers and stakeholders are more likely to trust a company that takes data protection seriously.
Regulatory Compliance Alignment
SOC 2 compliance aligns with many regulatory frameworks, such as HIPAA and GDPR, making it easier to meet broader legal and industry-specific compliance requirements. This helps companies avoid potential penalties and fines.
Operational Efficiency and Streamlined Processes
SOC 2 requirements often necessitate implementing clear policies and procedures, which improves organizational efficiency and reduces the risk of errors. This can streamline operations and reduce costs associated with security incidents or compliance issues.
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